Child Friendly Complaints Policy (2021)

At Orchard Primary School, we promise to listen to our pupils’ concerns and complaints.

We want to make sure any problem you have is sorted as quickly as possible, so you can be happy and feel safe at school.

This policy has been created to show you how you can make a complaint if you need to, who you can talk to and what will happen once you have complained.

It is important to remember that you won’t get told off if you complain and we will take your complaint seriously.

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